Smarter customer communications

Large-volume business communication is just the beginning

We’ve got experienced people, dependable systems and intelligent technology, so you get engaged customers across multiple channels.

How we work – digital transformation support

We work with you to collate your customer communication data, which then gets processed and formatted by our market-leading technology into meaningful communications. We have the capabilities to communicate with your customer in their channel of choice, enabling you to deliver accurate and engaging communications, then store those communications in our archive which can be seamlessly accessed by your team or customers.

Communicate in your customers’ choice of channel

Have high-quality marketing communications, statements, invoices or regulatory documents sent at the right time, to the right people, using email, mail, SMS – or a combination of all three.

Seamlessly connect with customers

Engage with exceptional direct marketing

Create direct-marketing campaigns that engage customers and generate new leads. We collaborate with your marketing team or existing agency.

Get direct marketing cut through

 

Customer communication at your fingertips – Customer Communication Archive Solution

Datam’s Customer Communication Archive solves the problem of storing and accessing communications, whether it be for regulatory or customer service reason. Our solution provides a single view of customer communications.

Seamless customer experiences