Datam’s Customer Communication Archive solves the problem of storing and accessing communications, whether it be for regulatory or customer service reasons. Our solution provides a single view of customer communications.
Large-scale, automated archive
Process bulk document files using automated database processes to categorise and index every document for rapid storage and sharing.
Seamless Integration
Store and access your customer communication and enterprise documents [check accuracy], by integrating with your CRM, ERP, or other systems our archive can support a single view of customer communication to be accessible across multiple applications e.g. customer portals or mobile apps.